FAQ
1. What kind of equipment do you use?

Photography equipment, we use the high end digital cameras offered by NIKON® and CANNON® with interchangeable lenses and up to 12.4 mega pixel camera. Videography equipment, we use high end CANNON® 3 CCD broadcast quality digital video camera capable of shooting in low light situations; we also carry a wireless microphone to record the person(s) giving a speech, without background noise.
2. Do you shoot film or just digital?

We do have high end film camera if you wish to have your event documented in film this is possible, please contact us for more details.
3. What area do you cover?

We are based in Western, MA and New Jersy area, our coverage area is, up and down the East Coast, we have covered events from Boston, New York, New York City, New Jersey, Rhode Island, Connecticut and Philadelphia.
4. How can we meet to go over additional questions, and or to view sample album/video?

Please complete the form on the contact us section, a representative of 3POINTIMAGE will contact you soon as possible, and we can set up a time and place to meet.
5. How long does it take before I can view my Photographs and or Video?

If you have selected to have us upload the photographs to a password protected website, you may view them in as little as two to three weeks, if you have not selected to have us upload any content for view on-line this may take a bit longer about four to six weeks.
6. How long does it take before I recive my Video?

Typically, this should take a approximately four to six weeks during the wedding season there is a high volume of videos that need to be processed and edited at 3POINTIMAGE and may result in additional one week before you receive your video.
7. Are you insured?

Yes, we are fully insured.
8. What is Second shooter?

Second shooter is another shooter who specifically focuses on journalistic images and candid images. He/she will shoot almost same amount of photos as main shooter, so your coverage is doubled.
9. Can we choose the pictures for the album?

Yes, you will have the email proofs to choose the images for the album design.
10. What is engagement session?

Engagement session is photo session before you get married while you are engaged. It is great addition for the wedding album. It is casual clothed session that you will be shot in magazine style. Check the gallery section for some of engagement photos.
11. Do you travel oversea?

Yes we do. The travel expenses have to be paid including hotel, car rental and the airfare.
12. Have you shot different cultures besides typical American wedding?

Through many years of wedding shoots, we shot most cultures available including, Korean, Indian, Vietnamese, Russian, Japanese, Nigerian, Haitian, Jewish, Irish, French, Italian, Chinese, Cambodian, and many others.
13. Do we have to give the photographer(s) a shot list?

No, all our photographers know what is included in typical shot list. If you have very specific list, you are welcome to give it to us, but not required.
14.What happens if original negative file or video file is corrupt?

For video or photo archive, the defective files or DVD are exchanged within 2 weeks after receiving only. After two weeks, the archives are removed from our database due to limited storage space ( 5 TB) In order to test file or DVD, please copy the file to computer soon as you receive them. Video image jumping in different timelines are due to DVD player’s capability not the DVD error unless you detect scratches on DVD surface.